The returned goods / products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Sentriq will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.
Please return your purchase to the following address:
Sentriq, Wisma Tancom, 1st Floor, 326-328
Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur
Please contact us at +60 11-5553 2680 or +03-26980000 if you have any questions or doubts.